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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

All our usual distribution centres ARE NOW CLOSED.

We are now operating an e-voucher system. Paper vouchers are no longer valid.

Whilst COVID-19 restrictions are still in place we are operating a delivery-only system but we do plan to reopen the distribution centres again in future, when it is safe to do so.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. 

Our foodbank works with a number of different agencies, such as Citizens Advice, One Stop Shop, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.

When you contact a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.

The referral agency will process your request digitally, and send an e- voucher through to us. We will then deliver your order on the next scheduled delivery day after receiving the request. If you need help accessing an e- voucher, please contact [email protected].

For more information on food parcels during Covid-19, click here

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

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