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FAQs

Here are answers to frequently asked questions:

Christmas collections 2018
Please note that Bath Foodbank will only pick up collections from members of the public until the 11th December 2018. Any collections after this date, unfortunately we will not be in a position to pick up.Your options are either to drop your collection at the Bath Foodbank warehouse on a Tuesday or Thursday morning  or to drop it at our collection point in the Salvation Army, Green Park, Bath. 

 

How does my organisation make a referral to the foodbank?

Our foodbank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres and health visitors are just some of those who can make refer people to our foodbank by issuing them with a foodbank voucher. If you think that your organisation could help people by referring them to our foodbank, please get in touch with us to discuss becoming a registered voucher holder.

Where is my nearest foodbank centre?

Please go to the locations page to find the address and opening times of each of our foodbank centres. Please note you must have a foodbank voucher to receive help from the foodbank. If you don’t have a voucher please contact us to find out how to get a voucher.

What’s in a typical food parcel?

A typical food parcel contains a minimum of three days of nutritionally balanced, non-perishable, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT milk, UHT fruit juice, tea, coffee, tinned dessert and biscuits. Please be aware we are unable to provide fresh produce.

Can the parcel be adapted to special dietary requirements?

Our foodbank can usually adapt your food parcel to suit your dietary needs. Just let them know when you arrive with your voucher. We can provide specific parcels for a range of needs including people with diabetes, gluten intolerance, vegetarians and halal. We will also endeavour to adapt your parcel to accommodate any food allergies you indicate.

Will the food parcel cater for my whole family?

Our foodbank will adapt your food parcel according to the number of adults and children indicated on your voucher. They will also endeavour to provide foods that are age appropriate and in suitable quantities for your children.

What if I can’t get to the foodbank centre?

Unfortunately Bath foodbank is unable to deliver your food parcel to your home. However, you are able to nominate someone to collect it on your behalf with your voucher.

 

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