Information on Covid-19 (Coronavirus)

Trussell Trust are being asked lots of questions about the possible impact of coronavirus on people needing food banks, and the support food banks will be able to provide.

This page provides up-to-date information on how the outbreak is affecting Bath Foodbank and how to access support.

 

Update October 2021

We are now reopening our foodbank centres following the changes we implemented in response to the Covid-19 outbreak,  when our service and operations had changed to a delivery only service to enable us to keep our clients, volunteers and staff safe, while continuing to provide emergency food to those who need it. Friday 8th October will be our last day of delivering the food parcels.  Monday 11th onwards we will offer a collection service from our foodbank centres 

IF YOU NEED FOOD

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

 

OR 

You can also be ‘referred’ or ‘recommended’ by a number of agencies like B&NES Council, Citizens Advice, some schools, some GP’s services, social workers etc. 

If you have already received a parcel and need another, please return to the agency who first arranged the food. 

If you are a new client and need food and are unsure who to contact please call B&NES Council Welfare Support on  01225 477 277 (Mon-Fri 9-4pm) or call the National Freephone Number 08080 208 2138 (Mon-Fri 9-5pm); this is a joint project between Citizens Advice and the Foodbank – see above. 

We are now operating an e-voucher system.  The agency you speak with will issue you with a code which you will be asked for at the foodbank centre. If you need help accessing an e- voucher, please contact [email protected]

 

Foodbank Centres locations and opening Hours

(Both centres are wheelchair/pushchair accessible)

Manvers Street Baptist Church, Manvers Street, Bath BA1 1JW

We will be based on the lower ground floor at the centre and ask that clients come there where one of our volunteers will help them

Monday 1.30pm – 3.30pm

Wednesday 1.30pm – 3.30pm

Friday 1.30pm – 3.30pm

 

The Lighthouse Centre, High Street, Twerton, BA2 1DQ

Rather than being based at Rose Cottage Hub as before we will now be based at The Lighthouse Centre, beside St Michaels Church on the High Street in Twerton. 

Tuesday 9.30am – 11.30pm

Thursday 9.30pm – 11.30pm

We hope to follow with centres in other locations over the coming months.

 

IF YOU CAN DONATE

We need our generous supporters to keep giving via the collection points at all major Bath supermarkets, (now including Lidl), and some of the local stores – please see our list of donation points We are continuing to empty those collection points and distribute donations. 

 

Our most needed items are:  

  • Tinned Custard
  • Tinned Fruit
  • Tinned Meat
  • Tinned Fish
  • Sauce (for pasta)
  • Sponge Pudding
  • Chocolate
  • Instant Mash

(ALL FOOD MUST BE NON-PERISHABLE PLEASE)

 

Organisations with substantial food donations can contact [email protected] to arrange either a suitable time to drop it at our foodbank warehouse, or if possible to arrange a collection.

If you would prefer we are very happy to receive financial donations. Please click here to donate.

We are so thankful for all the support we have received. Your continued generosity has meant that we have been able to support those in our community most in need.

We would also like to thank all those who have volunteered in response to this crisis, we couldn’t have provided this vital service without you.

 

Please see https://www.trusselltrust.org/get-involved/ways-to-give/

Email  [email protected] or call 01225 463549